The Unfaithful Client
Your client is worth $25 million, yet you only manage a small portion of that total. Sound familiar? The issue of clients with accounts spread across multiple advisory firms often arises during discussions of a firm’s billable assets. Yet, the headaches caused by these “unfaithful” clients extend well beyond fees. Clients with more than one advisor are more likely to question short-term performance (often prompted by their other advisors),...